1. Introduction

Agentic Back Office Ltd ("we", "our", "us") is committed to protecting the privacy and security of your personal data. This privacy policy describes how we collect, use, and protect information when you visit our website (www.agenticbackoffice.com) or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR) where applicable.

2. Information We Collect

We may collect the following categories of personal data:

• Identity Data: First name, last name, job title, company name
• Contact Data: Email address, telephone number, business address
• Technical Data: IP address, browser type, operating system, referring URLs
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences for receiving communications from us

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To respond to your enquiries and demo requests
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases: your consent (for marketing communications), performance of a contract (for service delivery), legitimate interests (for business development and website improvement), and compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share your data with trusted service providers who assist us in operating our website and delivering our services, subject to appropriate data processing agreements. All third parties are required to respect the security of your data and treat it in accordance with applicable law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

7. Your Rights

Under UK and EU data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent at any time

8. Cookies

Our website uses essential cookies to ensure proper functionality and analytics cookies to help us understand how visitors use our site. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us at: [email protected]

Privacy Policy